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My Hughes sofa in Key Largo mink arrived two weeks earlier than expected. The sofa is solidly constructed and very sturdy, the seat cushions are thick and firm, and the seating area is deep, making this a very comfortable sofa to sit or stretch out on.The clean, elegant lines and subtle taupe color look great in my place. We had a small spot on one of the cushions and asked for the cover to be replaced - Joybird sent the ENTIRE CUSHION - can you imagine any other company with that kind of customer service?We are so happy with our sofa, 2 chairs and ottoman. The entire experience, ordering, receiving emails updates of the build, customer service, and the delivery were all awesome.I had been looking at joybird sofas for over a year when my husband said Happy Anniversary now order whatever sofa you want.
I mentioned this in an email to Joybird customer service and how excited I was about our new sofa and a week later received a beautiful bouquet of flowers wishing me a happy anniversary from everyone at joybird. Our sofa was delivered right in the time period I was told when I ordered it. We ended up putting our sofa in the master bedroom because we watch TV in there quite a bit and it is perfect.
I love the Echo fabric it holds up to everything thrown at it including our cats and is very soft.