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At HDIS, we stand behind our products and services 100%!If for any reason you are not completely satisfied with the products you receive from us, you may return unopened packages for a full, no-questions-asked refund in the original form of payment.There is no restocking fee, and you will not be charged for our cost in shipping the product to you.You are responsible for the cost of shipping the product back to HDIS.Once we receive the returned products, we will credit your account or issue a refund within 14 days.Due to health regulations, we are unable to accept returns on any opened packages or used items. *Select products on our website are drop shipped to your house from the manufacturer.These products state “Please allow 7-14 days for shipment” on our website.

Ste 160 Largo, FL 33773 Returns can take 3-5 business days to process after they are received in the warehouse.Refunds will be issued to the credit card that was used to place the order.We are happy to accept returns on gifts as well, but the refund will either be issued to the purchaser’s credit card or we will provide store credit to the recipient. YES, a cut cane can be returned, but you will be charged a 30% restocking fee.While most of our returns are not charged a restocking fee, there are a couple of exceptions where we do charge a small restocking fee.

Refunds for the purchase price of the returned item will be issued back to the credit card that was used to place the original order. NO, shipping costs and labels will be the responsibility of the buyer.

All items are covered for 6 Months after delivery date against manufacturer defects NO, this unfortunate situation is not covered under the warranty and is not returnable.